Journal
Practical notes on Cantonese transcription, minutes, to-dos, and asking past calls — not a farm of how-to stubs.
Featured
AI agent4 min read
A fluent answer about last quarter’s client call is worse than no answer if you cannot open the line it came from. Retrieval with sources is the product; chat without evidence is theatre.
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Zoom & Teams4 min read
Keep the video app. Send the audio to a workspace that files the meeting, writes notes, and lets you ask later — with a bot, an upload, or (soon) a local app.
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Zoom & Teams4 min read
Built-in meeting notes are fine when everyone speaks one language. Hong Kong calls do not. Here is what breaks — and what to keep the video app for.
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Action items4 min read
The recording is not the job. The job is a two-minute read plus a list of who does what by when — even when the room mixed Cantonese and English.
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Cantonese transcription4 min read
Hong Kong speech is not Mandarin with loanwords. A usable transcript keeps the English terms, the Cantonese grammar, and the names your CRM already uses.
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Meeting notes4 min read
You need both, for different jobs. The transcript is evidence. The notes are how the rest of the company catches up — if they can be read in two minutes.
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